Airport Recognition Program

CVRA Staff Recognition Program 

The Chippewa Valley Regional Airport (CVRA) would like to recognize Airport employees and Airport Partner employees (airline, restaurant, car rentals, TSA, FBO, etc.) who go the extra mile. There are many ways in which an employee may contribute above and beyond what is expected. This may include a suggestion or action that improves an established process, improves service to customer(s) served by CVRA or its partners, and/or when an employee goes above and beyond in their regular work assignment or out of their way to help with a special project.

Additionally, every employee nominated each month will be entered into a drawing to win a restaurant gift certificate. The Airport Commission will review nominees on a quarterly basis and select the top nomination to receive a Chamber gift certificate.

Nominations are welcome from anyone who would like to recognize an Airport employee or Airport Partner employee (airline, restaurant, car rentals, TSA, FBO, etc.).

If you wish to nominate someone, please do so HERE.

 

The following individuals have been recognized by their peers or customers in 2024:

October 2024

Kelli B. & Sue S. - Great Planes Aviation: "Being in a wheelchair, I appreciate help. Kelli and Sue were most kind and helpful. Give them a raise. Good employees are hard to find!"

September 2024

Brook S. - Link Aviation: "While speaking with a high school student with a real passion for aviation, Brook heard him say that he worked a full time job all summer and was working as much as he could during the school year so he could start taking flying lessons because he would not be able to get any financial help from his parents. She saw that as an opportunity to approach the business owners about creating a scholarship for young students that wanted a career in aviation but couldn't pursue it because of financial limitations. Because of her actions, a scholarship was set up to help kids attain their dream of becoming a pilot!” **Q3 WINNER**

Scott A. - Great Planes Aviation: “I nominate Scott Anderson for the CVRA Recognition Program for his unwavering support of the team. Scott consistently steps up to fill in shifts and prioritizes safety in every task. His dedication to providing excellent customer service makes him an invaluable team member.”

Rachel S. - Great Planes Aviation: “Rachel and her team regularly assist the TSA in our requirement to run covert assessments on out Officers. With out their assistance our Officers wouldn't be able to hone their skills to be the great Team they are.”

Mike G. & Dale N. - TSA: “Throughout the year Mike and Dale assist the Airport in showcasing the work we do in Aviation. This is done with a school program and involves all facets of the airport’s operations.”

Scott A. - Great Planes Aviation: “Scott is always willing to help his fellow workers out when they need time off and has great morale. He goes out of his way to provide exceptional customer service and is a joy to work with.”

August 2024

Joe D. - Great Planes Aviation: I nominate Joe for the CVRA Recognition Program for his hard work and commitment to safety. He consistently goes above and beyond to ensure smooth operations and recently implemented a vehicle inspection log, enhancing our safety protocols. Joe's dedication and proactive approach make him a standout team member.”

May 2024

Max T. - Hawthorne Aviation: Sunday May 26, a Sun Country flight was diverted to Eau Claire and Hawthorne was tasked to take care of it, Max single handedly dealt with the situation, including parking the plane, fueling it, getting air stairs to it, and even communicating with the pilots over the radio. **Q2 WINNER**

Gail M. - Midwest ATC: We nominate tower controller Gail to be honored through the CVRA recognition program. Gail was on duty during the May 11 pancake breakfast event. The traffic volume was extremely heavy, but no matter what happened, Gail kept her cool and managed everything with safety as the top priority. She treated all pilots in a very friendly and most professional manner. It was truly a job well one.

April 2024

Shawn S. - Hawthorne Aviation: I would like to nominate Shawn for his willingness to go above and beyond to help the team at Sun Country when we have run into issues with deicing and equipment. With his help and quick response time, we have been able stay on-time, or very close, with our departure schedules.

March 2024

Rachel S. - Great Planes Aviation: I am pleased to nominate Rachel S., Station Manager at Great Planes Aviation, CVRA, for her outstanding leadership in Sun Country operations. Rachel's recent achievement in leading her team to achieve over 98% on a comprehensive audit highlights her meticulous attention to detail and ability to inspire excellence. Under her guidance, Sun Country operations consistently surpass industry standards, owing to her strategic management and unwavering commitment to quality and safety. Rachel fosters a culture of teamwork
and continuous improvement, motivating her team to excel. Her dedication and exceptional leadership make her an invaluable asset to Great Planes Aviation and the CVRA community. Rachel's consistent delivery of outstanding results and her positive impact on the work environment merit recognition through the Airport Recognition Program. She exemplifies professionalism and commitment to
excellence

Patrick B. - CVRA: “Patrick adjusted his personal schedule to come in early on his day off and help plow snow during a snowstorm that produced a lot of
wet heavy snow. Without his help it would have been very difficult to get the airport open on time. Thank you for your help, Patrick.”

February 2024

Sue S. - Great Planes Aviation: “Sue went above and beyond during a recent day of Sun Country operations. Despite multiple delays and aircraft swaps, she led the team as shift supervisor and made dozens of personal phone calls to passengers notifying them of delays and helping them rebook as necessary. She also took the initiative to order the team pizza during the extremely long shift.” **Q1 WINNER**

Dave F. - CVRA: “I would like to nominate Dave. He is the type of person that always needs to be doing something. He was looking for additional things to do and found some new paper towel dispensers in the back of the maintenance shop that didn't work.  He did some troubleshooting and found the problem to be a small gear that broke on all of them.  He tried to fix it so it would be operable but had no luck.  He then did some more research at home to see what could be done to fix them. He called the company and told them the situation and asked for a resolution and they sent him 4 new cassette modules for free to install into our dispensers and they work like new. Thanks, Dave, for taking it upon yourself to get these units working.”

Steve D. - Hathorne Aviation: “I would like to recognize CSR Steve for his positive attitude and flexibility to help our team especially over these past six months. He took on additional shifts over an extended period of time and continues to say "whatever I can do to help."  Steve presents himself in a professional manner and is always looking to do what's in the best interest for our customers and our organization.”

January 2024

Scott L. - CVRA: We had a customer unexpectedly make a very big mess in the entranceway to the restaurant. Scott stopped what he was doing immediately and completely took care of the mess with no complaints at all. We appreciated it so much!